Change Management

change management
How we added a bit of fun to our drop-in centre for a recent change management project

At Connections, we know the importance of Change Management when it comes to delivering better results for an organisation and its people. That’s why we live and breathe change management in everything we do.

Be it an IT launch, business change or transformation, we work alongside project teams to plan, execute and embed change so people are fully on-board and well equipped to adopt new work practices.

We are certified change management practitioners and we have experience in a range of different types of change management projects: from launching new customer propositions and digital applications, to migrating to new core IT platforms, to introducing new business methodologies, to large transformational change projects in complex corporate environments.

We bring a wealth of expertise in successfully embedding change. We know that even with the best change management planning, things will need to change in-flight so we’re nimble and respond to whatever’s necessary so people to feel well-supported through their change management journey.

We also have fun along the way. We know fun and positivity are key to help people view change positively.

We’re experts in change management practices including:

  • Change management and adoption strategy and planning
  • Leader support to enable them to successfully lead change
  • Internal and external communications
  • Launch activities
  • Training needs analysis, training development – self-directed, video, webinar, class-room, drop-in sessions and delivery (we’re trainers too!)
  • On-the job support tools e.g. in-app tutorials, digital content, desk guides
  • Channel readiness
  • Trial management and user acceptance testing
  • Project management, including change management risks.
  • Providing project/change management updates and post implementation reporting

Performance tracking – track change KPIs and implement remedial actions if targets are not being achieved

Here’s what one of our clients recently said about us:
“Great consultancy with exceptionally talented people. They hit the ground running on my project from day one and have added so much value. They have shown us a new modern way to do change management and delivered great results for us”. – John M