Statement of Work Template

Overview

Insert an overview of the deliverables

Critical Success Factors

Insert the deliverables critical success factors

Audiences

Insert the key focus areas of the deliverables

What success looks like

Describe what success looks like for the deliverables

Milestones & Delivery Date(s)

Executive Summary

An Executive Summary on the project and the business case recommendations

Costs

Define the costs of delivering the outcomes

Service Levels

Describe the expected levels of service in delivering the outcomes

Special Conditions

Describe any special conditions or assumptions that have been agreed

Contact Details

Describe the contact details of each party